Terms and Conditions for The Empower Hour
1. Agreement to Terms
By booking a 1:1 coaching session, titled "The Empower Hour" (the "Service"), you (the "Client") agree to these Terms and Conditions, which form a legally binding agreement between you and DESNER PTY LTD trading as Bec Laut Consulting ("we", "us", "our").
2. Service Description
The Empower Hour is a 1-hour coaching session designed to provide professional advice on topics related to e-commerce, systems, automation, and business growth strategies. Each session is tailored to address the specific needs and questions of the Client.
3. Payment Terms
The cost of each session is AUD $185 plus GST, payable at the time of booking.
Payments must be made in full before the commencement of the session. We accept payment via credit card or other methods as made available on our booking platform.
4. Cancellation Policy
If the Client needs to cancel or reschedule a session, at least 48 hours' notice must be provided. Failure to provide such notice will result in a cancellation fee equivalent to 50% of the session fee unless reasonable cause is provided.
No refunds will be provided for cancellations made within 24 hours of the scheduled session.
5. Additional Scope
The Empower Hour is intended as a stand-alone, 1-hour session. However, should the Client require additional support or follow-up work beyond the session, this will be treated as additional scope and charged at AUD $285 plus GST per hour. Any additional work will be agreed upon before commencement.
6. GST
All fees are exclusive of Goods and Services Tax (GST). GST will be added at the applicable rate.
7. Intellectual Property
Any materials provided during the Service are the intellectual property of DESNER PTY LTD. Clients are granted a limited, non-exclusive, non-transferable license to use these materials for personal, non-commercial purposes only. No portion of the materials may be reproduced or shared without our express written consent.
8. Limitation of Liability
To the fullest extent permitted by law, DESNER PTY LTD excludes all liability for any loss, damage, or injury suffered by the Client or any other party, arising from or in connection with the Service. In no event shall our total liability exceed the fees paid by the Client for the session.
9. Amendments
We reserve the right to amend these Terms and Conditions at any time. Any amendments will be communicated to the Client via email and will take effect immediately upon such communication.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Victoria.